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Nick Durrant


Nick Durrant is MD of Bluegrass DIgital with over 20 years experience in digital and technology industry. He has been involved with the business from the early pre-dotcom days in the UK through to pushing into digital expansion in Africa. After 15 years in the UK market he currently manages the business from their Cape Town office, travelling frequently to UK and Europe. As technical digital delivery agency Bluegrass Digital works closely as a technical partner with many creative and advertising agencies in the UK, Africa, Australia and US.

Jacques Nel


Jacques Nel is a Microsoft .NET developer for Bluegrass Digital in Cape Town, South Africa.

Listen to the episode

Tune in to find out:


  • Bluegrass Digital’s background and how Umbraco became an important component of their agency.
  • How they became early adopters of Umbraco’s CMS and how critical it is to their business.
  • How important it is to be Umbraco certified.
  • What the agency looks for when recruiting developers and how they manage to keep them up to speed on everything Umbraco.
  • A peek at the types of projects and work that Bluegrass Digital tackles using Umbraco.
  • A fascinating BOA – business as usual – approach to structuring and offering support and maintenance retainers.
  • Some of the fun projects that they have worked on including unique use cases and interesting clients.
  • How the team uses templates and a base to make the project easier for the agency and their clients.
  • Some of the biggest challenges Jacques faces when working on Umbraco projects.
  • The problem that licensed CMS options can cause for developers.
  • Jacques’ desires for Umbraco 8.
  • Why clients are usually hesitant to update Umbraco.